Policy and Procedure Manual

1. Introduction

To have policies and procedures in place to protect not only Empower Healthcare Staffing but also its employees

1.1 Purpose

This manual establishes policies and procedures to guide the operations of Empower Healthcare Staffing in delivering safe, effective, and ethical staffing solutions for healthcare facilities.

1.2 Scope

Applies to all employees, independent contractors, and affiliated healthcare professionals working with Empower Healthcare Staffing.

1.3 Compliance and Regulatory Standards

Empower Healthcare Staffing adheres to local, state, and federal laws, as well as accreditation requirements set by relevant health and labor regulatory bodies.

2. Hiring and Employment Policies

2.1 Nurse Qualifications

• Must possess a valid [State] nursing license.
• Must meet educational requirements (RN, LPN, CNA, etc.).
• Must have experience relevant to placement assignments.

2.2 Background Checks

• Criminal history screening.
• License and certification verification.
• Drug screening (if applicable).

2.3 Employee Onboarding and Training

• Orientation program covering policies, patient safety, and workplace expectations.
• Competency assessments based on specialty and experience.

3. Assignments and Scheduling

3.1 Staff Placement Process

• Matching nurses with facilities based on skill, experience, and availability.
• Confirmation of assignments via written agreements.

3.2 Work Hours and Scheduling

• Guidelines on shift durations and overtime.
• Emergency staffing procedures.

3.3 Attendance and Timekeeping

• Procedures for reporting absences or tardiness.
• Time tracking and payroll processing policies.

4. Conduct and Professionalism

4.1 Code of Ethics

• Commitment to patient safety and confidentiality.
• Adherence to professional behavior standards.

4.2 Workplace Behavior

• Policies on harassment, discrimination, and workplace violence.
• Handling disputes and grievances.

4.3 Dress Code and Identification

• Uniform requirements and personal hygiene expectations.
• Facility-specific identification protocols.

5. Compliance and Legal Considerations

5.1 HIPAA and Patient Confidentiality

• Data privacy and patient confidentiality standards.
• Secure handling of patient information.

5.2 Incident Reporting

• Documentation requirements for workplace injuries, errors, and safety concerns.
• Communication protocols for reporting to supervisors.

5.3 Safety and Infection Control

• Procedures for personal protective equipment (PPE).
• Workplace safety guidelines and infection prevention.

6. Payroll and Compensation

6.1 Payment Structure

• Hourly rates vs. per-assignment compensation models.
• Payroll processing timeline.

6.2 Taxes and Benefits

• Employee vs. contractor tax responsibilities.
• Benefits eligibility (if applicable).

7. Termination and Disciplinary Actions

7.1 Grounds for Termination

• Breach of contract, unethical behavior, or failure to meet performance expectations.

7.2 Disciplinary Process

• Verbal warnings, written warnings, and final actions.